One address, read by a person.
hello@practiceeco.com
Use it for anything: an order that has not arrived, a return, a correction to something we published, or a question about what a product is actually made of.
If it is about an order
Include the order number from your confirmation email. Items ship from supplier warehouses, so tracking can take a few days to start moving — if it has been longer than the range on the product page, tell us and we will chase it.
If we got something wrong
We would rather know. Corrections to published articles go on the corrections page with what changed and why, not quietly into the original. If you can point at the specific claim, that helps.
What we cannot do
We cannot give legal, medical or safety advice about a product, and we will not guess. If a question needs an answer we do not have, we will say we do not have it.